Privacy Policy
Your trust matters to us. This policy outlines how we handle your information with care and transparency.
Introduction
Rooted Living ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit rootedliving.com or purchase our products.
By using our site, you agree to the collection and use of information as described in this policy.
Information We Collect
We may collect the following types of information:
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Contact details you provide at checkout or account creation, such as your name, email address, shipping address, and phone number.
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Payment information, which is processed securely by our payment providers and never stored on our servers.
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Order history and preferences so we can fulfill and personalize your experience.
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Automatically collected data including IP address, browser type, pages visited, and usage statistics via cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders, including shipping and returns.
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Communicate with you about your orders, account, and customer support requests.
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Send marketing emails and promotions (only if you have opted in; you may unsubscribe at any time).
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Improve our website, products, and services through analytics and feedback.
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Prevent fraud and protect the security of our store.
Sharing Your Information
We do not sell your personal information. We share data only with trusted partners who help us operate our business: payment processors, shipping carriers, email service providers, and analytics tools. These partners are bound by confidentiality obligations and may only use your data to provide services on our behalf.
We may also disclose information when required by law or to protect our rights, property, or safety.
Cookies & Tracking Technologies
We use cookies and similar technologies to remember your preferences, keep items in your cart, and understand how you use our site. You can control cookies through your browser settings, though disabling them may limit some functionality.
Data Security
We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights & Choices
Depending on your location, you may have the right to do the following. To exercise any of these rights, contact us at hello@rootedliving.com.
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Access, correct, or delete the personal data we hold about you.
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Opt out of marketing communications at any time.
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Request restriction of or object to certain processing of your data.
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Withdraw consent where we rely on it.
Children’s Privacy
Our site is not intended for children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with data, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review it periodically.
Contact Us
If you have questions about this Privacy Policy or your personal data, email us at tryrootedliving@gmail.com.