Return Policy

Our Return Promise

Your satisfaction is important to us. If something isn’t right, we’re here to help. This Refund Policy explains when you’re eligible for a return or refund and how the process works.

Return Window

You may request a return within 7 days of receiving your order. Items must be unused, in their original packaging, and in the same condition you received them.

How to Initiate a Return

To start a return:

Email tryrootedliving@gmail.com with your order number and the item(s) you’d like to return.
We will reply with a Return Merchandise Authorization (RMA) and return instructions within 2 business days.
Pack the items securely with the RMA included, and ship them using the provided instructions.